Privacy Policy

Who we are

This website is operated by Francisco Haedo (899 SW 67th Ave, Miami, FL 33144). You can reach us at paco@franciscohaedo.com or 305-709-4147. This page is maintained by Francisco Haedo to explain how information submitted on this site or through our chat widget is handled.

Information we collect

We collect only what you voluntarily submit through our contact form or chat widget: your first and last name, email address, mobile phone number, any message you write, and the date and time of your consent. We do not sell your information.

How we use your information

We use your information solely to respond to your request — to call, text or email you about the inquiry you submitted, and to keep a record of your communication consent.

Chat widget and SMS consent

Our website uses a chat widget provided by our customer relationship management platform. When you start a chat or submit your contact information through the widget, you agree to receive phone calls, SMS text messages and emails from Francisco Haedo at the number and address you provided, including through automated technology where permitted. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for assistance.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, messaging platforms, and telecommunications providers, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Sharing with service providers

We use a customer relationship management and messaging platform to store your submission and deliver our replies. These providers process data on our behalf under contract and may not use it for their own marketing.

Cookies and tracking technologies

This website may use cookies and similar technologies to improve website functionality, analyze website traffic, and enhance user experience. You may disable cookies through your browser settings, although some features of the website may not function properly.

Data retention and security

We keep your submission for as long as needed to respond to your inquiry and to satisfy record-keeping obligations for messaging consent, then delete it. We use reasonable administrative and technical safeguards to protect your information.

Your choices

You may request access to, correction of, or deletion of your information at any time by emailing paco@franciscohaedo.com. You can stop text messages by replying STOP, and stop calls or emails by telling us directly.

Your privacy rights

Subject to applicable law, you may request access to, correction of, or deletion of your personal information. You may also withdraw your consent for future marketing communications at any time. To exercise these rights, please contact us using the information provided in this Privacy Policy.

Children's privacy

This site is not directed to children under 13, and we do not knowingly collect their information.

Changes

We may update this policy from time to time. The revision date at the top of this page reflects the most recent change.